FAQ - Loyalty Page

1. How to earn DHC rewards?

• Earn 500 points by signing up
• 1 Rupee = 1 point
• In case of order cancellation or refund, your points earned on that order will be auto- deducted
• Earn 100 points on every product review

2. How to Redeem DHC rewards?

• Check your points during final checkout & click on "redeem"
• You can redeem your points once you have collected 1000 points
• Maximum points that can redeemed in an order is upto 4000
• On redemption, every 1000 points = 50 Rupees
• DHC rewards are only valid on thefaceshop.in & cannot be exchanged for cash

3. Do my DHC rewards expire? & when?

• Yes, your points do expire
• Your unused points expire after 365 days of earning them

4. When will my DHC rewards get credited to my account?

• Your points will get auto-credited into your account after successfully signing up on the website
• Your points earned for every order will get credited after successful delivery of the order
• Points earned against product review will be credited after 5 working days