FAQ - Loyalty Page
1. How to earn DHC rewards?
- Earn 500 points by signing up
- 1 Rupee = 1 point
- In case of order cancellation or refund, your points earned on that order will be auto- deducted
- Earn 100 points on every product review
2. How to Redeem DHC rewards?
- Check your points during final checkout & click on "redeem"
- You can redeem your points once you have collected 1000 points
Maximum points that can redeemed in an order is upto 4000
- On redemption, every 1000 points = 50 Rupees
- DHC rewards are only valid on thefaceshop.in & cannot be exchanged for cash
3. Do my DHC rewards expire? & when?
- Yes, your points do expire
- Your unused points expire after 365 days of earning them
4. When will my DHC rewards get credited to my account?
- Your points will get auto-credited into your account after successfully signing up on the website
- Your points earned for every order will get credited after successful delivery of the order
- Points earned against product review will be credited after 5 working days
In case you have additional queries or if the points are not credited, please write to us at